ERW WEN:   Booking Form.

Please print and complete. Then post with your deposit to: T. Grafton, 88 Mt. Ararat Road, Richmond, Surrey, TW10 6PN
 
Name/address of person booking:..............................................................................................
..................................................................................................................................................
........................................................................................................Post code:..........................
Phone: (day):........................................(evening).......................................email:........................
Dates: From 3:30 pm Saturday ............................. to 11:00 am Saturday ..................................
    (Substitute alternative dates/time if appropriate)

Cost:_____weeks @ £______week plus ____weeks @ £______/week = £__________
Add: Fuel (Summer=£25/wk,Winter=£45/wk, else £35/week) = £__________
Add: Cost of pet (must be already agreed by phone) = £__________
TOTAL = £__________
DEPOSIT = 25% OF TOTAL (full amount if less than 6 weeks before holiday)£__________
Balance due (payable 6 weeks prior to start of holiday)£__________

Please supply details of your party:
Name. Age (if under 16)
1 
2 
3 
4 
5 
6 
7 
8 
9 

I HAVE READ AND AGREE TO ABIDE BY THE BOOKING CONDITIONS ATTACHED; I ENCLOSE A DEPOSIT OF 25% OF TOTAL (or full amount if less than 6 weeks before holiday.)
 

Signed:.................................................................. Date:.........................................
        (Cheques should be made payable to T. Grafton.)

Office use only.
Received:            Acknowledged:            Balance paid:            Joining inst sent:           

 
 

Booking Conditions.
  1. CONTRACT: The contract made when you book is between the hirer and the owners; the hirer agrees to sign on behalf of all those staying.
  2. PAYMENT: Once a booking is made (normally by phone) please complete and return the booking form, and send with the 25% deposit within 3 days of booking. The balance is due at least 6 weeks prior to the holiday date. If the holiday is booked less than 6 weeks in advance, then the full amount should be sent with the booking form.
  3. INSTRUCTIONS: Full instructions will be forwarded to you on receipt of the final payment, including directions to the property, arrangements for obtaining keys, and local contact point in the event of problems. Contact us immediately if these instructions are not received within 5 working days of making the final payment.
  4. HIRER'S RESPONSIBILITIES: The hirer agrees:
  5. PETS: Pets are not allowed without prior agreement. There is a £20.00 per week surcharge. You are expected to provide bedding and food bowls for your pet and to keep them off furniture and bedding. They should never be left unattended in the property.
  6. CANCELLATION: The hirer is strongly recommended to take out cancellation insurance. The owners do not have cancellation insurance. If a booking is cancelled in writing more than 6 weeks prior to the holiday then every effort will be made to re-let, and if successful then the deposit (less £20 per week for expenses) will be refunded. If unsuccessful then the deposit is forfeit. If a booking is cancelled in writing less than 6 weeks prior to the holiday, then the deposit is forfeit and the balance becomes payable. All efforts will be made to re-let, and if successful any moneys received (less 20%) will be returned.
  7. BOOKING ALTERATION: The owners reserve the right to make a £20 per week administration charge for any booking alterations.
  8. ARRIVAL/DEPARTURE TIMES: The hirer is responsible for keeping to the times agreed and shown on the booking form.
  9. NON-AVAILABILITY OF THE PROPERTY: Should the property be unavailable on the holiday date (for example, due to damage by a previous occupant) then all moneys will obviously be refunded without question. However, no further liability will fall on the owners/representatives. In no event shall the liability of the owners exceed the rental paid.
  10. PROBLEMS: Please bring these to the attention of the owners/representatives as soon as possible in order that we can attempt a remedy. We are always pleased to hear of possible improvements, but we cannot attempt to rectify (nor will compensate for) a problem that is not reported as soon as possible.
  11. DATA PROTECTION ACT: Customer details essential to manage the lets are kept on a computer. We commit to keep this data secure, and never to share it outside the business. You have the right (a) to request that we don't send you unsolicited information - eg on future availability (b) to see any information we hold – we make a small charge for this.
  12. LIABILITY: Every effort is made to ensure all aspects of the property are as advertised. However no liability will be accepted for items outside our control, eg flood, drought, power cuts, nor for injury or loss on the premises. Safety information and equipment is provided at the property, and those staying should read the safety information on arrival.

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Version 0.8 12/03/2008